Help and support

The program contains troubleshooting tools and support information that will assist you in solving such problems.

Nod32 ea page help Help and support

Help and troubleshooting

Open help

Click this link to launch the ESET NOD32 Antivirus help pages

Find quick solution

Select this option to find solutions to the most frequently encountered problems. We recommend that you read through this section before contacting technical support.

Search Internet knowledgebase

The Internet knowledgebase contains answers to the most frequently asked questions and recommended solutions for various issues. Regular updating by ESET’s technical specialists makes the knowledge base the most powerful tool for resolving various types of problems.

About ESET NOD32 Antivirus
Displays a summary of information about ESET NOD32 Antivirus.

Customer Care

Direct contact to ESET’s Customer Care support specialists.

Customer Care support request (recommended)

If you can’t find an answer to your problem, please contact our customer care support specialists using the form available directly from ESET NOD32 Antivirus. This service will provide the fastest answer to your requests, as technical data from the program are automatically submitted along with your query.

Customer Care support request (web form)

If you could not find an answer to your problem, you can use the form on ESET’s website to quickly contact our Customer Care department.

Help and support