Selection of data to submit

Nod32 ea support send Selection of data to submit

This window allows you to select the type of computer information that will be submitted with the description of your problem. We strongly recommend that you leave all options enabled:

  • Send ESET NOD32 Antivirus program configuration: Enables submission of all program settings (equivalent of Setup > Import/Export settings).
  • Send detailed information about the system and running processes (SysInspector): Submits a list of processes currently running on the system. We recommend submitting this information if you suspect your computer has been infected, or if it exhibits abnormal behavior.
  • Send registry data: Enables submission of the operating system registry. We recommend submitting this information if you suspect your computer has been infected, or if it exhibits abnormal behavior.
  • Send standard system information: Enables submission of information about the operating system and hardware installed.

The Attachment section allows you to add an attachment if it is relevant to your query (e.g., if you want to send a screen shot or suspicious file to technical support). If you wish to see the data that will be submitted, select the Look at and confirm before submitting option. Click Next to proceed to the next window.

 

Selection of data to submit