Update - main window

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This section contains important information about program updates. ESET NOD32 Antivirus system updates are critical to maintaining maximum security. The Update module ensures that the program is always up to date in two ways – by updating the virus signature database and updating system components.

Update virus signature database – Click to update the virus signature database immediately.

The main Update window shows the current update status. It is important that this section always displays “Virus signature database is up to date“. If this is not the case, the program is out of date, which increases the risk of infection. Please update the virus signature database as soon as possible.

Username and Password setup… – Opens a window that allows you to enter authentication data. Authentication data (username and password) is sent to your email address after purchase or registration.

Last successful update - The date of the last update. It should refer to a recent date, which means that the virus signature database is current.

Version of virus signature database – The virus signature database number, which is also an active link to ESET’s website listing all signatures added within the given update.

Register… Use this link to to register with ESET and receive your authentication data.

Update process

After clicking Update virus signature database, the download process begins. A download progress bar and remaining time to download will be displayed. To interrupt the update, click Abort.

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Under normal circumstances, when updates are downloaded properly, the message “Virus signature database is up to date” will appear in the Update window. Otherwise, one of the following messages will be displayed:

Virus signature database is out of date

This error will appear after several unsuccessful attempts to update the virus signature database. We recommend that you check the update settings—the most common reason for this error is incorrectly entered authentication data or incorrectly configured connection settings.

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The previous notification is related to the following two messages about unsuccessful updates:

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The username and password have been incorrectly entered in Setup > Update. We recommend that you check your authentication data.

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The virus signature database could not be updated. A possible cause of the error is incorrect Internet connection settings. We recommend that you check your Internet connectivity (by opening any website in your web browser). If the website does not open, it is likely that an Internet connection is not established or there are connectivity problems with your computer – please check with your Internet Service Provider (ISP).