Suppose that computers in the network have been infected by a virus modifying executable (EXE) files. ESS/EAV is capable of cleaning all infected files except for explorer.exe, which can’t be cleaned, not even in the Safe mode.
That is due to the fact that explorer.exe, as one of the essential Windows processes, is launched in the Safe mode as well. ESS/EAV cannot perform any action with the file and therefore it remans infected.
In such a scenario, you can employ ESET SysRescue to solve the problem. ESET SysRescue does not require any component of the host operating system. Therefore it is capable of processing (cleaning, deleting) any file on the disk.